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Cookie Policy

Last Updated: October 10, 2026 · Version 2.0

1. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and improve your browsing experience.

2. Essential Cookies (Required)

These cookies are necessary for the Service to function and cannot be disabled:

Cookie Name Purpose Duration
sessionid Maintains your login session Session
csrftoken Security token to prevent cross-site request forgery attacks 1 year
tenant_id Identifies your company workspace Session

3. Preference Cookies (Optional)

These cookies remember your settings and preferences:

Cookie Name Purpose Duration
theme Remembers dark/light mode preference 1 year
sidebar_collapsed Remembers sidebar state 1 year
ss_cookie_consent Records your cookie choice. It is shared between storesuite.co.za and the StoreSuite web app, so you are asked once and not again when you sign up or sign in 6 months

4. Analytics & Advertising Cookies (Optional)

We use Google Analytics on this website and in the StoreSuite web app to understand how they are used, which pages are visited and where visitors come from. We also use the Meta (Facebook) Pixel and the Google Ads tag to measure how our advertising performs. They tell us when a visit or a sign-up came from one of our ads, and let us show ads to people who have already visited this site.

These are only set after you accept them in our cookie banner. If you choose “Necessary only”, none of them is ever loaded and no analytics or advertising cookies are set. You can change your choice at any time, see section 6.

5. Third-Party Cookies

Our payment processors may set cookies when you access billing pages:

  • Paddle (global customers): governed by Paddle's privacy policy
  • Paystack (African customers): governed by Paystack's privacy policy

If (and only if) you accept analytics and advertising cookies, two further third parties set cookies:

  • Meta Platforms (Facebook / Instagram advertising), governed by Meta's privacy policy
  • Google (Google Analytics, Google Ads and Google Tag Manager, the tool that loads these tags), governed by Google's privacy policy

6. Managing Cookies

You can manage your cookie preferences:

  • Browser Settings: Most browsers allow you to block or delete cookies
  • Our Cookie Banner: Use the cookie consent banner when you first visit
  • Change your mind: Reset your cookie preferences and we’ll ask you again
  • Note: Blocking essential cookies may prevent the application from working correctly

7. Mobile App

Our mobile app uses secure local storage instead of cookies. This data remains on your device and can be cleared by uninstalling the app or clearing app data.

8. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

Questions about our use of cookies?

  • Email: privacy@storesuite.co.za
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